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Shipping Information

We ship year-round with standard delivery arriving within 3-7 business days of ordering. Shipping restrictions prohibit us from shipping to p.o., a.p.o., a.f.b., or f.p.o. box addresses. Rural route box, highway or star route address will only be accepted with a phone number. Since we ship perishable items, we select the best shipping available to reach its destination with care.

Standard Shipping

Arrives within 3-7 business days after placement of order.
*Please allow extra processing time for large quantity orders or multiple ship-to orders.
Standard Shipping & Handling Charges
Shipping charges apply to each shipped address, and are based on the merchandise total of the order.

Standard Shipping Rate

  • up to $99.99: $10
  • $100.00 and over: FREE

During the warmer months, to ensure your order arrives in premium condition and to protect against the heat, Ethel M Chocolates ships Standard Shipping Orders via 2 Day Shipping in insulated mini-coolers with "cold packs".

Additional miscellaneous delivery charges that may apply include:

  • Delivery to Alaska or Hawaii add $20
  • International Delivery (please call for details) starting at $40+
  • Expedited Rush Shipping (by Request) add $20 For orders being shipped to multiple addresses, or for orders of large quantities, please allow additional processing time.

While every effort is taken to ensure accuracy of our catalog information, we reserve the right to make corrections if errors occur. In an effort to assure satisfaction, we reserve the right to substitute an item of equal or greater value. Prices listed in this catalog supersede all previous Ethel M Chocolates prices and are subject to change without notice. All prices listed are mail order prices, and may not reflect retail pricing.

U.S. territories and International Shipping

In most instances we are able to ship your order to international destinations. For further information, please contact customer service at 800.471.0352.

Shipping Products Containing Alcohol

Our Creme Liqueur Collection and liqueur-filled chocolates contain alcohol in excess of 0.5% by weight. Orders may be placed from any state by persons 21 years of age an older. However, local state laws prohibit the shipment of alcoholic products direct to the consumer in many states. We can only ship to states that have statutes permitting the receipt of mail order liqueur products by persons 21 years of age or older. We are sorry, but we cannot process orders for liqueur-filled chocolates that do not meet these requirements.

States that allow shipment of liqueur-filled chocolates are:

Sales Tax

We are required to collect sales tax on items delivered to the following states:

  • New Jersey: 6.875%
  • Pennsylvania: 6%
  • Texas: 8.25%

Taxes are subject to change. Local rates may also apply.

What is the shipping process to insure product freshness?

We take the extra steps to guarantee your chocolates arrive in a manner that will ensure food safety and preserve quality. During warm months, and year-round to destinations in southern states, we send your gifts in a special insulated mini-cooler to protect their freshness and exquisite quality. Additionally, we surround each box of chocolates with frozen "cold packs" nestled snugly during packing.


Ethel M reserves the right to substitute chocolate pieces in pre-packed collections or chocolate assortments of equal or greater value should an item become unavailable. Ethel M is unable to take special request chocolate piece substitutions for pre-packed collections.